Privacy Policy

Privacy Statement

We take your privacy seriously and this privacy statement explains how (collectively, “we,” “us,” or “our”) collect, use, share and process your information.

Your privacy is important to us. Please read this 'Privacy Policy' to understand what information FLYING BEAR collects from you and how Flying Bear uses that information.

By using the service, you consent to the collection, use and transfer of your information as described in this privacy policy. If you do not agree to any part of this Privacy Policy, please do not use the services.

Collection and use of personal data

Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymous data that is linked to information that can be used to identify you directly or indirectly.

Safety and security

We comply with the principles of lawfulness and transparency, use minimal personal data for limited purposes, and implement relevant technologies and measures to protect the security of your data. We use personal data to help verify accounts and user activity, as well as to provide security for online purchases, for example by monitoring fraud and investigating suspected or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interest in helping to ensure the security of our products and services.

Below is a description of the personal data we may collect and how we will use it.

What information do we collect?

User Provided Information

1.Your Account Information: 

You provide your email, or log into a third-party account (such as Facebook) to create an online or app account ("Account") or to subscribe to our newsletter. If you refuse to provide such information, you may not be able to use the service normally. When creating an account, you may be asked to enter certain information, such as: your name, avatar, age, gender, address, phone number and email address.

2.Payment Information: 

Third Party Payment Processors: We use a third party payment processor to assist in the secure processing of your personally identifiable payment information. When you place an order through the service, the credit card information you provide is encrypted. We do not store your credit card information, nor do we control and are not responsible for third party payment processor and their collection or use of your information. But we may collect your Paypal email account to check remittance. You can learn more about how Paypal stores and uses your credit card information by visiting Paypal's Privacy Policy.

3.About the Use of Our Products and Services and Data

When you visit our official online shopping site, we may collect data about the type of device you are using, the unique identifier of the device, the IP address of the device, the operating system of the device, the type of Internet browser you are using, usage information, diagnostic information and location information from the computer, cell phone or other device from which you access our products or services. Where available, our Services may use GPS, your IP address and other technologies to determine the approximate location of the device so that we can better improve our products and services.


Cookies are small text files that are sent to or accessed from your web browser or your computer's hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about Device, such as: user settings, browsing history, and activities conducted while using the Services.

Our Services use the following cookies:

Strictly necessary cookies, which are required for the operation of the Services. Without them, for example, you would not be able to use your Account.

Analytical/performance cookies, which allow FLYING BEAR to recognize and count the number of visitors, learn how visitors navigate the Services, and improve the Services.

Functionality cookies, which FLYING BEAR uses to recognize you when you return to the Services.

Use of Cookies

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

About Disclosure of Personal Data

We provide certain personal data to strategic partners with whom we provide our products and services. We share personal data with these companies solely for the purpose of providing or improving our products, services and advertising; we do not share users' data with third parties for marketing purposes without their permission.

Data Disclosure, Storage, Transfer, and Processing

1.Fulfillment of legal obligations

Certain legal acts exist or have occurred due to mandatory laws in the EEA or the user's country, which require the fulfilment of certain legal obligations.

Processing of personal data of EEA residents: If you reside in the European Economic Area (EEA), the processing of your personal data by us will be lawful. Whenever we require your consent to process your personal data, we will do so in accordance with the provisions of the General Data Protection Regulation (EU) ("GDPR").

2.In order to reasonably enforce or apply these Terms.

We may share personal data with all of our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer or sale or disposition of all or any part of our business, including in connection with any bankruptcy or similar proceeding, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that such disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our business or users.

3. Legal Compliance and Security or Protect Other Rights

It may be necessary for us to disclose personal data if required to do so by law, legal process, litigation, and/or by public and governmental authorities within or outside your country of residence. We may also disclose personal data if we determine that such disclosure is necessary or appropriate in the interest of national security, law enforcement, or other important public issues.

Your Rights

We take reasonable and lawful steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to the further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint about the processing of your personal data with the competent data protection authority. In order to protect the privacy and security of your personal data, we may ask you to provide data to enable us to identify you and access such data, as well as to search for and provide you with the personal data we maintain. In some cases, we may refuse to provide or delete some or all of the personal data we maintain for applicable legal or regulatory requirements. You may contact us to exercise your rights. We will respond to your request within a reasonable period of time, which will normally not exceed 30 days.

Third Party Sites and Services

When a customer operates a link to a third party website with which we are affiliated, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products and services may contain links to, or enable you to access, third-party websites, products and services. We are not responsible for the privacy practices employed by these third parties, nor are we responsible for the information or content contained in their products and services.

This Privacy Statement applies only to data collected through the products and services of our official website. We recommend that you read the privacy policy of any third party before using their website, products or services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collected. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may revise this Privacy Statement periodically to keep up with new technical specifications requirements, industry practices and regulatory requirements, and for other reasons.  Please check this Privacy Policy periodically for updates.  Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree with the revised Privacy Statement, please do not use our products or services and contact us to close any accounts you may have created.